| Pricing and Billing |
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| Do I have to pay sales tax? |
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Sales tax is only applicable to orders shipped within Canada. Orders shipped within Ontario will be assessed GST and PST. Orders to Nova Scotia, New Brunswick, Newfoundland and Prince Edward Island will be assessed HST. Orders shipped to the remaining provinces and territories will only be assessed GST.
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| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credits usually take 3-4 business days from the time we receive your item(s). |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours prior to shipment of your item(s). |
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